Accepting Freight Shipments - Powered by Kayako SupportSuite Helpdesk Software

21 Nov 2009

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	Accepting Freight Shipments

Solution Customers are responsible for inspecting thoroughly all shipments for damage prior to signing and accepting their purchases. Any item with damage should be refused. The customer should decline the signature request and contact ToolTopia customer service to request replacement product or refund. If a shipment is signed for without exception noted for damage, the customer will need to contact the freight carrier directly to file a claim.

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09 Sep 2008 02:26 PM